Essex County Council

Hertfordshire County Council

The NHS

My Care Record now live across Princess Alexandra Hospital

My Care Record now live across Princess Alexandra Hospital

People in west Essex and east and north Hertfordshire are now benefiting from more efficient, joined-up care.  My Care Record allows clinicians at The Princess Alexandra Hospital NHS Trust in Harlow to view a patient’s medical history over a secure network. Initially the system was piloted in A&E but has now been rolled-out across the whole hospital. 

Ambulance handover times at the Lister now best in the region

Ambulance handover times at the Lister now best in the region

The majority of ambulances arriving at the Lister’s emergency now have their patients handover and ambulances ready to return to duty within 30 minutes of arriving.  A new system, which was trialled in March 2017 and has been running since shows that the national turnaround standard is being achieved for over 80% of ambulances – which is the best performance in the East of England.  Previously the Lister service saw between 10 to 15% of ambulances meet the standard.

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Making our vision a reality 

The growing health and social care needs of our population can only be met using the funding available if the NHS and social care services work together with you to achieve this.

We have identified four key challenges:

1. Living well and preventing ill-health

2. Transforming primary and community services

3. Improving urgent and hospital services

4. Providing health and care more efficiently and effectively

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When I need to go hospital, I will see a specialist with the expertise, equipment and experience to treat my condition. I won’t have to stay in hospital for longer than I need to.