Essex County Council

Hertfordshire County Council

The NHS

West Essex Pharmacies Open on Christmas Bank Holiday 2017

Issued by: 

HS West Essex Clinical Commissioning Group (CCG) is encouraging people to self-care where possible and to use the new Health help Now web site and app to get guidance and advice and to find the right service for their needs.

Residents in Epping Forest, Harlow and Uttlesford can access the site online at westessex.healthhelpnow.nhs.uk or download it from the App Store or Google Play.

When a 999 call doesn’t mean a trip to hospital

The early intervention vehicle team

A 999 call for an ambulance doesn’t always result in a trip to hospital for elderly people in east and north Hertfordshire.

The ‘early intervention vehicle’ scheme sends special vehicles staffed by a senior paramedic from the East of England Ambulance Service NHS trust and an occupational therapist, physiotherapist or social worker from Hertfordshire County Council to assess people who have fallen at home.  Assessments take at least an hour and 80% of people can stay at home with the extra help that is immediately arranged.

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Making our vision a reality 

The growing health and social care needs of our population can only be met using the funding available if the NHS and social care services work together with you to achieve this.

We have identified four key challenges:

1. Living well and preventing ill-health

2. Transforming primary and community services

3. Improving urgent and hospital services

4. Providing health and care more efficiently and effectively

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When I need to go hospital, I will see a specialist with the expertise, equipment and experience to treat my condition. I won’t have to stay in hospital for longer than I need to.